Thursday 6 March 2008

"Hello, customer services..."

The deviousness of the old and infirm reached new levels recently, when on a trip to Cornwall, I stopped at Asda to find an old woman at one of the tills trying to return a thick, pink cardigan claiming that "after only one wash" it had got "all bobbly bit's on it." She said she wasn't exactly sure when she bought it, but it was definitely a couple of months before christmas.
The staff typed in the product number but couldn't find any reference to the garment.
The woman persisted with her story and eventually the staff gave in, and let her exchange it for something else!
It turned out that the reason they couldn't find a reference was because the cardigan was from a range of clothing that was OVER 2 YEARS OLD.

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